Avoid Summer Brain Drain – Help your kids start a business!

There is still a month left of summer vacation and the kids are getting bored! Why not have them start a business? Starting a small business is a good way to keep the brain drain away and keep the kids busy, learn responsibility, earn money and build their resume!...

What’s Your Customer Mantra?

  Every week should be customer service week In 1984 the International Customer Service Association (ICSA), which since merged with PACE, created and launched National Customer Service Week™. On October 8, 1992, President George H. W. Bush signed Presidential...

Games Make Learning Fun!

There were 2 things this past week that reminded me how much I love using games as a learning activity. The first one was a webinar that I participated in from Zingerman’s Zing Train program on using Mini-games to train employees. The second was as I was putting the...