are you listening

 

I love to learn, especially about entrepreneurship and small business! I read book after book on the subject; I don’t usually read fiction unless it’s something like “All in Startup” which is fiction inside non-fiction (more on that in a later post). I attend professional development seminars on the subject and participate in frequent webinars. So when I exhibited at the American Camp Association Tri-State Conference last week one of my main goals was to learn. Learn if they were the right customer for my products, learn what their needs were, what problems they have that need solving and learn what ideas they had for product improvement and development. Having those goals in mind before even attending the show put me in the mindset to listen to the persons who visited my lemonade stand booth and wow did I learn!

 

Here are 3 big product ideas that I learned from the attendees: 1) They would like a Spanish version of the Biz Ops Game, 2) They would like the Biz Ops Game adapted for Camps (i.e. a Camp Ops Game) to train their staff, and 3) They would like to buy the lemonade stand that I made out of PVC pipe. Each of these ideas is very doable and without the time of developing brand new products and so they are now on my list. I also learned that the Biz Ops Game makes a great rainy day activity for camps; now I have a new way to sell the game. I also learned that e-seedling is confusing to the camp audience – many visitors asked if I had something to do with gardening. If you are going to be clever with a name – you need to think about your audience and make sure it’s clear. So I learned how to explain exactly what E-seedling does; empowers youth through entrepreneurship (hence the e is for entrepreneur and seedling is the youth) and that the More Than a Lemonade Stand book is a do it yourself youth entrepreneur curriculum that can be implement as a whole or individual activities (oh and don’t bring that much candy to give away unless you want to bring it home).

 

I also learned some tips from the other exhibitors: 1) have an information sheet for visitors to take with them (I was directing them to my website), and 2) put the game sheets in a binder so they aren’t accidentally walked off with.

 

It’s amazing how much you can learn just by listening to others and yourself! Being a Covey Facilitator for the Seven Habits of Highly Successful People I have heard this quote many times and agree that it is true. “Most people do not listen with the intent to understand; they listen with the intent to reply.” 
― Stephen R. CoveyThe 7 Habits of Highly Effective People: Powerful Lessons in Personal Change

 

Now I ask; are you listening?